For every system connection, MTC specifies the business event, source and target data, posting rule, frequency, exception treatment and reconciliation.
Customers and suppliers
CRM, SRM and customer or supplier master-data synchronisation
Orders and logistics
OMS, WMS, TMS and third-party logistics interfaces
Production and quality
MES, work-order reporting and inspection data
Singapore finance operations
Banking, GST-relevant data and InvoiceNow/Peppol service connections
Headquarters systems
Group SAP systems, master data, transactions and reporting feeds
Collaboration and approvals
Email, approval and workflow tools used around the ERP process
During blueprinting, MTC assesses the available APIs, files and middleware, then documents data mapping, error handling, reconciliation, monitoring and support ownership.