Natural-language access to SAP Business One data
AgentAll lets authorised users ask questions against SAP Business One data and route routine follow-up from the same business context. MTC configures each use case against the organisation’s current B1 environment.
Operational questions answered from Business One data
Representative use cases by business function:
Finance
“Which customers are over their credit limit and past due?” “How does this month’s gross margin compare with last?”
Inventory
“What is below reorder level across all warehouses?” “Which items haven’t moved in 90 days?”
Sales
“What is my open order value by customer?” “Which quotes are still waiting on approval?”
Procurement
“Which purchase orders are due this week?” “What did we pay this supplier last quarter?”
Access and actions recorded by user role
The project team can see which B1 data each role may view, which workflow steps it may trigger and who must approve material actions.
- Use-case register: map each question or action to the relevant Business One object, field and document status.
- Role and action matrix: list users, service accounts, permitted views, workflow actions and named approvers.
- Processing record: document where prompts and business data are processed, how long records are retained and who reviews the logs.
Information required for an AgentAll assessment
A useful assessment starts with the B1 environment, current data, specific questions, routine actions and the people responsible for them.
- A running SAP Business One environment and a representative sample of current master and transaction data.
- Two or three priority questions or workflow steps, together with their monthly volume and current handling time.
- A business owner and pilot users who can confirm whether the answers and follow-up steps are useful.
AgentAll FAQ
What is AgentAll?
AgentAll is MTC’s application for natural-language enquiry on SAP Business One data and routine follow-up workflows. MTC maps each use case to the relevant B1 objects, user roles and approval route.
How does AgentAll complement SAP AI capabilities?
SAP provides AI capabilities across its product portfolio, including Joule where available. AgentAll adds MTC-configured Business One enquiry and workflow use cases. MTC assesses the current SAP landscape and recommends the suitable capability or combination.
How are data access and workflow actions restricted?
Users receive access only to the B1 views and actions recorded for their role. Service accounts, processing location, retention, logs and approval routes are documented and tested before go-live.
What must be available for an AgentAll assessment?
MTC reviews the B1 environment, sample master and transaction data, proposed questions or workflow steps, monthly volume, user list and the person responsible for each process.
Which decisions remain with employees?
AgentAll can retrieve information, prepare a response and route routine follow-up. Credit decisions, commercial judgement, exception approval and other material actions remain with the employees named in the workflow.
Assess AgentAll against a Business One use case
Share the current B1 environment and two or three priority questions or routine actions. MTC will prepare the initial use-case and delivery scope.
Request an AgentAll assessment